Booking and cancellation conditions

GENERAL
After receipt of your reservation, a confirmation will be sent to you by email and a deposit is required within 2 weeks (or quicker in case of short-term reservations) of 50% of the total costs. Your reservation will be definite as soon as we have received your deposit. If we do not receive the deposit within 2 weeks, we reserve the right to release the holiday home for other reservations. The remaining 50% is to be paid ultimately 1 month before the arrival date. The agreement is made between Finca Paraiso – La Palma and the guest; the payment of the deposit by any means is deemed to be the acceptance of the conditions and terms of this agreement.

For stays as from 4 weeks, different conditions are applicable. In this case, the remaining 50% is to be paid ultimately 2 months before arrival date.

CANCELLATION
If for any reason it is necessary to cancel a reservation, the following will apply:

  • Cancellation more than 60 days prior to arrival date: full refund of the deposit less € 15,00 administration fee.
  • Cancellation within 60 and 30 days of arrival date: refund of the deposit less € 15,00 administration fee will only be applicable when a replacement booking of equal value is obtained. If no replacement booking is obtained, the deposit will be considered as lost and retained by Finca Paraiso.
  • Cancellation within 30 days of arrival date or during the stay: 100% of the total price will be invoiced, unless Finca Paraiso has obtained a replacement booking.

For stays as from 4 weeks, following cancellation conditions are applicable:

  • Cancellation more than 90 days prior to arrival date: full refund of the deposit less € 15,00 administration fee.
  • Cancellation within 90 and 60 days of arrival date: refund of the deposit less € 15,00 administration fee will only be applicable when a replacement booking of equal value is obtained. If no replacement booking is obtained, the deposit will be considered as lost and retained by Finca Paraiso.
  • Cancellation within 60 days of arrival date or during the stay: 100% of the total price will be invoiced, unless Finca Paraiso has obtained a replacement booking.

INSURANCES
It is recommended that you take out travel insurance covering medical expenses, personal accident, cancellation and personal property.

ARRIVAL AND DEPARTURE
On the day of arrival, the apartment is at your disposal as from 16.00 pm. On the day of departure, we request you to leave the apartment before 10.00 am.

RESPONSIBILITY

Finca Paraiso cannot be held responsible for any possible damage, loss, theft or other incident whatever the matter. The use of the swimming pool is at your own risk, the swimming pool is not supervised. Children may not be left around the swimming pool without parental supervision.

FORCE MAJEURE
If Finca Paraiso must cancel a reservation due to force majeure, the deposit will be refunded. Finca Paraiso does not accept any liability for any other loss, damage or additional expense for the guests, caused by this force majeure.

THE WEBSITE
The owner and publisher of this website is Finca Paraiso – La Palma.
Our website: https://www.fincaparaiso-lapalma.com is hosted by: Pongh! SAS. Located at 1 Avenue du Parc, Saint-Martin de Villereglan (11300) FRANCE Phone: +33 9 77 21 51 08